Your Questions, Answered
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We're a mobile couch and upholstery cleaning company serving San Francisco and the greater Bay Area — we come to you. Our services include couch and sofa cleaning, upholstery cleaning for chairs and cushions, stain and odor removal, and carpet and area rug cleaning. Using professional hot-water steam extraction, we lift dirt, allergens, and bacteria from deep within the fabric, leaving your furniture clean, sanitized, and dry within hours. Whether it's a single armchair or a full sectional, we tailor the job to your fabric type.
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How long does a typical cleaning take?
Cleaning time depends on the item and its size. A couch or upholstery piece typically takes 30 to 90 minutes, a carpet or area rug runs 30 to 60 minutes depending on size, and an armchair or headboard takes about 20 to 35 minutes. For larger jobs with multiple items, we send a team of technicians so everything is completed efficiently — usually within 2 to 2.5 hours. After cleaning, your furniture dries within 6-8 hours thanks to our professional hot-water extraction. We'll confirm a time estimate when you book, so you know exactly what to expect.
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Yes — our technicians are happy to move light pieces so we can clean the carpet or upholstery underneath. For heavier items like entertainment centers, dressers, or large bookshelves, we ask that you pre-move them before we arrive, both for safety and to protect your belongings. This keeps your appointment running smoothly and ensures we can focus on delivering the best possible clean. If you're unsure about a specific piece, just let us know when you book and we'll be glad to advise.
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We know plans change, so rescheduling is free up to 48 hours before your appointment — just reach out and we'll find a new time that works for you. For changes made within 48 hours of your scheduled appointment, the deposit is forfeited, as this is the window where we've reserved your slot and prepared our team. We recommend booking a time you're confident about, and contacting us as early as possible if anything comes up. We're always happy to work with you to find a convenient time.
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We proudly serve all 26 cities across the Bay Area with our mobile couch, upholstery, and carpet cleaning services — wherever you are, our team comes to you.
San Francisco — all SF neighborhoods and ZIP codes
The Peninsula — Daly City, South San Francisco, San Bruno, Millbrae, Burlingame, San Mateo, Foster City, and Redwood City
The South Bay — Palo Alto, Mountain View, Sunnyvale, Cupertino, Santa Clara, San Jose, and Milpitas
The East Bay — Fremont, Hayward, San Leandro, Oakland, and Alameda
Marin / North Bay — San Rafael, Sausalito, Mill Valley, Tiburon, and Corte Madera
Not sure if we cover your area? Just ask when you book — we're always expanding across the Bay Area
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We make payment easy and flexible. You can pay by cash, Zelle, or any major credit or debit card with 4% transaction fee right on the spot when the job is complete. A $120 deposit is collected at the time of booking to reserve your appointment, and it's applied directly to your final bill — so it's never an extra charge, just part of your total. The remaining balance is due once your cleaning is finished
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What is your cancellation policy?
We keep our cancellation policy simple and fair. If you cancel 48 or more hours before your scheduled appointment, your deposit is fully refundable — no questions asked. For cancellations made within 48 hours of your appointment, the deposit is non-refundable, since that's the window where we've reserved your slot and scheduled our team. We recommend booking a time you're confident about, and reaching out as early as possible if your plans change so we can do our best to help.